Our Privacy Policy

Introduction
With the development of new communication tools, it is necessary to pay particular attention to the protection of privacy. This is why we are committed to respect the confidentiality of the personal information we collect. We take very seriously the selection of tools and features to improve your navigation on our site, which do not collect your personal informations, nether for resale to third party services.


Collection of Personal Information

We collect the following information:

  • Last Name
  • First Name
  • Postal adress
  • Postal Code
  • Electronic adresse
  • Telephone number
  • Gender
  • Age / Birthdate

The personal information we collect is collected through forms and through the interactivity established between you and our website. We also use, as described in the following section, cookies and log files to collect information about you, these cookies allow you to store certain data in your browser to facilitate your connections and activities on the site, log files allow us to confirm your identity and keep a record of your connections to our site.


Forms and interactivity:

Your personal information is collected through forms, namely :

  • Website registration form
  • Order Form
  • Newsletter registration form

We use the information we collect for the following purposes :

  • Tracking for the order
  • Newsletters / Promotional offers (your informations remains anonymous, no personal information is transmitted to our mailing server)
  • Traffic Analysis Statistics
  • Contact
  • Website management (presentation, organization)

Your information is also collected through the interactivity that may occur between you and our website in the following ways :

  • Traffic Analysis Statistics
  • Contact
  • Website management (presentation, organization)
  • Push notifications if accepted (your information remains anonymous, no personal information is transmitted)

We use the information we collect for the following purposes :

  • Correspondence
  • Information or to receive newsletters

Log files and cookies

We collect certain informations through log files and cookies. This is mainly the following information :

  • IP Adres
  • Operating System
  • Visited pages and queries
  • Hour and day of connection

The use of such files allows us to :

  • Improvement of service and personalised welcome
  • Personalized consumption profile
  • Order tracking
  • Traffic analysis statistics

Right of opposition and withdrawal

We are committed to providing you with the right to oppose and withdraw your personal information.
The right to object is the possibility offered to Internet users to refuse that their personal information be used for certain purposes mentioned at the time of collection.

The right of withdrawal is understood to be the possibility offered to Internet users to request that their personal information no longer appear, for example, on a mailing list.

In order to exercise these rights, you may:
Postal code : 148 route des 3 Lucs, Marseille 13012
Email: contact@vapro-distribution.com
Telephone: +33 4 91 90 61 74
Website section: https://vapro-distribution.com/fr/content/9-politique-de-confidentialite
Right to delete or export the customer's collected data: via the menu My Account > GPDR Personal Data.

After receipt of the request to delete your informations, the deletion of your data is made within 24/48 hours following the request and is effective immediately. Please note that only information relating to the history of your orders will remain securely stored in our external accounting system.


Right of access

We undertake to recognise a right of access and rectification for the persons concerned who wish to consult, modify or even delete information concerning them.
The exercise of this right will be done by :
Letter with acknowledgement of receipt: 148 route des 3 Lucs, Marseille 13012
Mail: contact@vapro-distribution.com
Telephone: +33 4 91 90 61 74
Website section: https://vapro-distribution.com/fr/module/psgdpr/gdpr
Right to delete or export the data collected by the customer via: the menu My Account > GPDR Personal Data


Security

The personal information we collect is kept in a secure environment. The people working for us are required to respect the confidentiality of your information.
To ensure the security of your personal information, we use the following measures :

  • Secure Sockets Layer (SSL) protocol
  • SET (Secure Electronic Transaction) protocol
  • Access management - authorized person
  • Access management - data subject
  • Network monitoring software
  • IT backups
  • Digital certificate development
  • Login / Password
  • Firewalls

We are committed to maintaining a high degree of confidentiality by integrating the latest technological innovations to ensure the confidentiality of your transactions. However, since no mechanism offers maximum security, a degree of risk is always present when using the Internet to transmit personal information.